Your Trusted IT Tech

Technology That Speaks Your Language

Entrust your IT growth to a professional with 30+ years of open-source expertise, delivering cost-effective solutions that slash expenses compared to proprietary tech.

Don't choose between getting tech services or being understood?

Living in Japan as an expat, simple tech issues become frustrating ordeals.

Your computer crashes, and the local service provider can’t explain the solution in your language, or makes you feel like a burden for asking.

You’re left deciphering error messages through translation apps, anxious you’re missing critical details.

Setting up your home network means struggling through Japanese-only documentation.

A software problem at work becomes a day-long headache because the technician can’t understand your needs.

You delay calling for help, hoping the issue will resolve itself, because the stress of miscommunication feels worse than the problem.

Every technical hiccup reminds you that you’re navigating this alone, in a system not built for you.

Technology shouldn't feel cold or complicated

The 9 reasons to choose Pier Alberto

More Than Just Technical Support

01

Personalized Service Like a Trusted Family Advisor

Forget automated responses and ticket numbers. When you work with me, you’re not just another client in a queue, you’re a person with unique needs and goals.

02

Clear Communication in Your Language

Technology is already complicated enough without the language barrier. I provide full IT support in English, French, and Italian because I know how frustrating it is to explain technical problems in your second or third language.

03

30+ Years Experience on Information Technology

Three decades in Information Technology means I’ve seen technology evolve from tapes, floppy disks to AI and Quantum Computing. This isn’t just about years, it’s about wisdom.

Your Feedback Matters
Security First: Protecting What Matters Most

04

Hands-On Approach: Empowerment, Not Dependency

I don’t believe in keeping you in the dark or creating dependency. My goal is to empower you to understand your technology, not just fix it and disappear.

05

No Hidden Costs: Honest Integrity

In Italian culture, your word is your bond. I operate the same way, transparent pricing, honest assessments, and straightforward advice. If something doesn’t need fixing, I’ll tell you. If there’s a more cost-effective solution, you’ll hear about it.

06

Security First: Protecting What Matters Most

Your data, your privacy, your business, these aren’t just abstract concepts to me. They’re the digital representation of your life’s work, your memories, your livelihood.

07

Scalable Solutions that Grow With You

Whether you’re managing a home office or scaling a business from 5 to 50 employees, I design solutions that grow with you. I’ve worked with everyone from individuals protecting their personal devices to companies building entire IT infrastructures.

08

Cultural Understanding that Bridge Worlds and Cultures

Having lived in three countries and worked across cultures, I understand that technology needs aren’t universal, they are shaped by how you work, where you are located, and what matters in your world.

09

Long-Term Partnership: Relationships, Not Transactions

I’m not here to fix your problem and disappear until the next crisis. I’m here to build a lasting partnership where I become your trusted technology advisor, someone who knows your systems, understands your goals, and is invested in your long-term success.

Cultural Understanding that bridge worlds and cultures

But at what cost all this?

How much will it cost to have an IT Tech at your disposal to solve the most varied IT services and feel at ease?

Ready to experience IT support that feels like HOME?

Let's talk about how I can help you,
with the precision of technology and the warmth of Italian hospitality.


Q & A

Can you provide remote support, or do you only work on-site?
Most of my services are delivered remotely, so I can help you wherever you are. For local businesses in my area, I also offer on-site support when needed. No matter the format, I stay with you until you feel confident that your systems are running smoothly.
I combine 30+ years of experience with a personal, tailored approach. Unlike generic IT support, my focus is on empowering you—whether that’s fixing urgent issues, optimizing your workflow, or building a long-term strategy. I don’t just solve problems, I help you take control.
Security is at the core of every solution I provide. From encrypted backups to firewalls and best practices, I empower you with not just protection but also knowledge—so you understand how your systems stay safe.
Absolutely. My goal is to empower, not overwhelm. I explain solutions in clear, simple terms so you feel confident and in control of your technology instead of dependent on it.
I’ll be there as long as you need me. My role is to assist you until you feel empowered enough to manage on your own, or to keep standing beside you if you prefer ongoing guidance. The choice is always yours.

More questions?